P&F Policies

Plough & Furrow Co.

Privacy Policy

Effective Date: 02/01/2026

Plough & Furrow Co. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we may collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages you view and how you interact with the site.

When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing and shipping address, payment details, email address, and phone number.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders, including payment, shipping, and communication

  • Provide customer support and respond to inquiries

  • Improve and optimize our website and services

  • Communicate with you about orders, updates, or promotional offers (where permitted)

  • Prevent fraud and ensure the security of our site

Sharing Your Information

We share your personal information only with trusted third parties necessary to operate our business, such as payment processors, shipping providers, and e-commerce platforms. These parties are required to protect your information and use it only for the services they provide to us.

We may also share information when required by law or to protect our rights.

Cookies

Our website uses cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect site functionality.

Data Security

We take reasonable steps to protect your personal information and use secure technologies to prevent unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. If you would like to exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: Info@PloughandFurrowCo.com

Business Name: Plough & Furrow Co.

Website: https://ploughandfurrowco.com

 

Refund Policy

Effective Date: 02/01/2026

At Plough & Furrow Co., we stand behind the quality of our products and want you to be satisfied with your purchase. Please read our refund policy carefully before placing an order.

Returns & Refund Eligibility

Because many of our products are shipped directly from our suppliers, we (Plough & Furrow Co., LLC.) only accept returns or issue refunds in the following cases:

  • Only items shipped directly from Plough & Furrow Co. with no 3rd party involvement.
  • The item arrives damaged

  • The item is defective

  • The incorrect item was received

If any of the above applies, please contact us within 7 days of receiving your order.

Email: Info@ploughandfurrowco.com

Non-Refundable Items

We do not offer refunds or returns for:

  • Buyer’s remorse or change of mind

  • Items ordered in the wrong size, color, or style

  • Delays caused by shipping carriers or customs

  • Normal wear and tear

Please review product descriptions carefully before placing your order.

How to Request a Refund

To request a refund, contact us at [your email address] with the following information:

  • Your order number

  • A clear description of the issue

  • Photo or video evidence showing the problem

Requests that do not include supporting evidence may not be approved.

Refund Approval & Processing

If your refund request is approved:

  • A refund will be issued to your original payment method

  • Refunds are processed within 5–10 business days

  • Processing times may vary depending on your payment provider

Return Shipping

In some cases, you may be asked to return the item. Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

Please do not send items back without contacting us first.

Order Cancellations

Orders may be canceled within 12 hours of purchase. Once an order has been processed or shipped, it cannot be canceled.

Contact Us

If you have questions about this Refund Policy or need help with an order, please contact us at:

Email: Info@PloughandFurrowCo.com
Business Name: Plough & Furrow Co.